The introduction of Business Communication for Success, the textbook used throughout this course, notes that Ň[E]ffective communication takes preparation, practice, and persistence. There are many ways to learn communication skills; the school of experience, or Ôhard knocks,Ő is one of them. But in the business environment, a ÔknockŐ (or lesson learned) may come at the expense of your credibility through a blown presentation to a client.Ó Effective communication skills are a prerequisite for succeeding in business. Communication tools and activities connect people within and beyond the organization in order to establish the businessŐs place in the corporate community and the social community, and as a result, that communication needs to be consistent, effective, and customized for the business to prosper. Business Communication for Success provides theories and practical information that represent the heart of this course, while additional resources are included to expand or pose alternatives to the approaches chosen in the textbook. You will receive maximum benefits from this course if you complete the readings first and then use the additional resources to fill in the blanks and/or reconsider the topics in the textbook.
Study of the theory and practice of communication in one-to-one relationships, with emphasis on conflict management, listening, nonverbal communication, gender and culture.
Examines theories and topics within interpersonal communication, such as verbal and nonverbal communication, perception, self-concept, communication climate, relationship satisfaction, conflict, and self-disclosure within different communication contexts.
Chapter 1 - Introduction to Communication
Chapter 2 Communication and the Self
Chapter 3 - Emotions and Interpersonal Communication
Chapter 4 - Interpersonal Communication and Listening
Chapter 5 - Conflict and Interpersonal Communication
Chapter 6 - Communication in Relationships
Interpersonal Communication: A Mindful Approach to Relationships helps readers examine their own one-on-one communicative interactions using a mindfulness lens. The writing team of Jason S. Wrench, Narissra M. Punyanunt-Carter, and Katherine Thweatt incorporates the latest communication theory and research to help students navigate everyday interpersonal interactions. The 14 chapters in this book cover topics typically taught in an undergraduate interpersonal communication course: family interactions, interpersonal dynamics, language, listening, nonverbal communication, and romantic relationships, as well as exploring emerging areas such as self-compassion, body positivity, friendships, and “the dark side”. The writing takes on a purposefully informal tone to engage readers. Each chapter is broken into different sections that have unique instructional outcomes, key takeaways, and exercises, and concludes with real-world case studies and sample quiz questions. Also included is an extensive glossary with over 350 definitions.
Table of Contents
Chapter 1: Introduction to Human Communication
Chapter 2: Overview of Interpersonal Communication
Chapter 3: Intrapersonal Communication
Chapter 4: Verbal Elements of Communication
Chapter 5: Nonverbal Communication
Chapter 6: Cultural and Environmental Factors in Interpersonal Communication
Chapter 7: Talking and Listening
Chapter 8: Building and Maintaining Relationships
Chapter 9: Conflict in Relationship
Chapter 10: Friendship Relationships
Chapter 11: Family & Marriage Relationships
Chapter 12: Interpersonal Communication in Mediated Contexts
Chapter 13: Interpersonal Relationships at Work
Chapter 14: The Dark Side of Interpersonal Communication
This course introduces you to the conceptual issues and practical implications of interpersonal communication. The course is designed to provide a holistic and self-contained, although not comprehensive, introduction to the study and practice of communication within interpersonal encounters. In addition, this course focuses specifically on understanding and improving how we communicate in personal relationships including familial, friendship, work and romantic contexts. The guiding instructional philosophy of the course is that learning entails active engagement with and feedback about the targeted skill.
This is a D2L Brightspace module covering the foundations of communication . This is used as an introduction to an interpersonal communications course.
This course is intended to help you showcase your personality, strengths, interests, and abilities to potential employers through the interview process.
The text provides an upper-level undergraduate introduction and explanation of the social and cognitive processes involved in human communication, focusing on how people create understanding.
Table of Contents
Chapter 1: Introduction to Message Processing
Chapter 2: Foundational Concepts
Chapter 3: Media
Chapter 4: Communicative Codes
Chapter 5: Traditional Models of Human Communication
Chapter 6: The Inferential Model of Human Communication
This course will start with the conceptual framework of negotiations as it applies to all areas of negotiation in both the public and private sectors. As the course progresses, you will focus on business negotiation skills and strategies designed to help you maintain healthy business relationships. Specifically, you will learn about the concepts, processes, strategies, and ethical issues related to negotiation as well as appropriate conduct in multicultural business contexts. You will also learn to better understand the theory, processes, and practices of negotiation, conflict resolution, and relationship management so that you can be a more effective negotiator in a wide variety of situations. If you take advantage of the opportunities this course offers, you will be more comfortable and more productive managing negotiations as well as professional and personal relationships.
This course is designed to provide adult learners with the basic skills they need to write effective documents in the workplace.
A structured, intensive, exploration of seven challenging skills for a lifetime of better communication in work, family, friendship and community settings. Includes exercises and suggested readings.
Small Group Communication: Forming & Sustaining Teams is an interdisciplinary textbook focused on communication in groups and teams. This textbook aims to provide students with theories, concepts, and skills they can put into practice to form and sustain successful groups across a variety of contexts.
Table of Contents
I. Group & Team Communication Overview
1. Introducing Small Group Communication
II. Forming Groups
2. Understanding Group Formation
3. Identifying Group Roles
4. Establishing and Maintaining Group Norms
5. Working in Diverse Teams
6. Negotiating Power in Groups
III. Sustaining Groups
7. Cultivating a Supportive Group Climate
8. Navigating Group Conflict
9. Confronting and Preventing Social Loafing
10. Making Decisions in Groups
11. Engaging in Group Problem-Solving
12. Identifying Leaders
13. Leading in Groups
IV. Putting Group Communication Skills into Practice
14. Facilitating Group Meetings
15. Enhancing Creativity in Groups
16. Presenting as a Group
This article examines miscommunication (cross tread) in conversation in local contexts (Trinidad and Tobago) and briefly suggests ways of dealing with this problem.