The introduction of Business Communication for Success, the textbook used throughout this course, notes that Ň[E]ffective communication takes preparation, practice, and persistence. There are many ways to learn communication skills; the school of experience, or Ôhard knocks,Ő is one of them. But in the business environment, a ÔknockŐ (or lesson learned) may come at the expense of your credibility through a blown presentation to a client.Ó Effective communication skills are a prerequisite for succeeding in business. Communication tools and activities connect people within and beyond the organization in order to establish the businessŐs place in the corporate community and the social community, and as a result, that communication needs to be consistent, effective, and customized for the business to prosper. Business Communication for Success provides theories and practical information that represent the heart of this course, while additional resources are included to expand or pose alternatives to the approaches chosen in the textbook. You will receive maximum benefits from this course if you complete the readings first and then use the additional resources to fill in the blanks and/or reconsider the topics in the textbook.
Study of the theory and practice of communication in one-to-one relationships, with emphasis on conflict management, listening, nonverbal communication, gender and culture.
This course is designed to help you identify how to become a better communicator in these sorts of cross-cultural situations. You will learn about barriers to successful communication that involve cultural differences. You will also learn more about your own communication style and how it can be developed to facilitate more successful intercultural encounters.
Examines theories and topics within interpersonal communication, such as verbal and nonverbal communication, perception, self-concept, communication climate, relationship satisfaction, conflict, and self-disclosure within different communication contexts.
Chapter 1 - Introduction to Communication
Chapter 2 Communication and the Self
Chapter 3 - Emotions and Interpersonal Communication
Chapter 4 - Interpersonal Communication and Listening
Chapter 5 - Conflict and Interpersonal Communication
Chapter 6 - Communication in Relationships
This course introduces you to the conceptual issues and practical implications of interpersonal communication. The course is designed to provide a holistic and self-contained, although not comprehensive, introduction to the study and practice of communication within interpersonal encounters. In addition, this course focuses specifically on understanding and improving how we communicate in personal relationships including familial, friendship, work and romantic contexts. The guiding instructional philosophy of the course is that learning entails active engagement with and feedback about the targeted skill.
This course is intended to help you showcase your personality, strengths, interests, and abilities to potential employers through the interview process.
The text provides an upper-level undergraduate introduction and explanation of the social and cognitive processes involved in human communication, focusing on how people create understanding.
Table of Contents
Chapter 1: Introduction to Message Processing
Chapter 2: Foundational Concepts
Chapter 3: Media
Chapter 4: Communicative Codes
Chapter 5: Traditional Models of Human Communication
Chapter 6: The Inferential Model of Human Communication
This course will start with the conceptual framework of negotiations as it applies to all areas of negotiation in both the public and private sectors. As the course progresses, you will focus on business negotiation skills and strategies designed to help you maintain healthy business relationships. Specifically, you will learn about the concepts, processes, strategies, and ethical issues related to negotiation as well as appropriate conduct in multicultural business contexts. You will also learn to better understand the theory, processes, and practices of negotiation, conflict resolution, and relationship management so that you can be a more effective negotiator in a wide variety of situations. If you take advantage of the opportunities this course offers, you will be more comfortable and more productive managing negotiations as well as professional and personal relationships.
This course is designed to provide adult learners with the basic skills they need to write effective documents in the workplace.
A structured, intensive, exploration of seven challenging skills for a lifetime of better communication in work, family, friendship and community settings. Includes exercises and suggested readings.
This article examines miscommunication (cross tread) in conversation in local contexts (Trinidad and Tobago) and briefly suggests ways of dealing with this problem.