Human Relations by Laura Portolese-Dias addresses all of the critical topics to obtain career success as they relate to professional relationships.

Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life.

Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace. From communication challenges to focusing on one’s own emotional intelligence, the examples throughout Human Relations will help students understand the importance of the human side in their career. This book’s easy-to-understand language and tone is written to convey practical information in an engaging way. Every chapter opens with a realistic example which introduces a concept to be explained in detail later. Each chapter contains relevant examples, YouTube videos, figures, learning objectives, key takeaways, exercises, and a chapter-ending case that offer different ways to promote learning. Many of the end-of-section exercises offer self-assessment quizzes, so students may engage in self-understanding and development.

Table of Contents
Chapter 1: What Is Human Relations?
Chapter 2: Achieve Personal Success
Chapter 3: Manage Your Stress
Chapter 4: Communicate Effectively
Chapter 5: Be Ethical at Work
Chapter 6: Understand Your Motivations
Chapter 7: Work Effectively in Groups
Chapter 8: Make Good Decisions
Chapter 9: Handle Conflict and Negotiation
Chapter 10: Manage Diversity at Work
Chapter 11: Work with Labor Unions
Chapter 12: Be a Leader
Chapter 13: Manage Your Career

Psychology is designed to meet scope and sequence requirements for the single-semester introduction to psychology course. The book offers a comprehensive treatment of core concepts, grounded in both classic studies and current and emerging research. The text also includes coverage of the DSM-5 in examinations of psychological disorders. Psychology incorporates discussions that reflect the diversity within the discipline, as well as the diversity of cultures and communities across the globe.Senior Contributing AuthorsRose M. Spielman, Formerly of Quinnipiac UniversityContributing AuthorsKathryn Dumper, Bainbridge State CollegeWilliam Jenkins, Mercer UniversityArlene Lacombe, Saint Joseph's UniversityMarilyn Lovett, Livingstone CollegeMarion Perlmutter, University of Michigan

By the end of this section, you will be able to:

Define intelligence
Explain the triarchic theory of intelligence
Identify the difference between intelligence theories
Explain emotional intelligence