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CC BY-NC-SA
This material supports a special topics course on crisis management addressing operational reality the hospitality industry confronts because of the coronavirus pandemic and other crises. This course integrates risk management and crisis phase literature into the analysis of a hospitality operation to increase its chances for survival. It covers the analysis, clear communication, and focused decision making to proceed to the crisis resolution stage.
- Subject:
- Culinary Arts
- Material Type:
- Textbook
- Author:
- William Thibodeaux
- Date Added:
- 01/06/2021