Douglas Marshall
Material Type:
College / Upper Division
  • Communication
  • LOUIS Peer Review
  • louis-peer-review
    Creative Commons Attribution
    Media Formats:
    Downloadable docs, eBook, Mobile

    Education Standards

    Communication in the Real World Textbook Review Rubric


    This is a review of the Communication in the Real World completed by Douglas Marshall, Ph.D., Associate Professor of Communication Studies at Southern University at New Orleans 


    The text covers all areas and ideas of the subject appropriately and provides an effective index and/or glossary.

    This textbook is very comparable to other Human Communication texts in regard to the comprehensive nature of the material. All of the areas that I would expect in this basic text have been covered and includes an index and glossary. There were even some additional chapters that are often left on the cutting room floor of a basic course text like this. 

    Content Accuracy

    Content is accurate, error-free and unbiased.

    I find the content to be very accurate.  I often check for the author’s definition of “persuasion” and other key communication terms when assessing the accuracy of a basic course text. This text does a nice basic job of this simple task and then surprisingly went very In-depth. As I read this text, I was pleased with the level of accuracy. This textbook is professional and well-sourced.  

    Relevance Longevity

    Content is up-to-date, but not in a way that will quickly make the text obsolete within a short period of time. The text is written and/or arranged in such a way that necessary updates will be relatively easy and straightforward to implement.

    A lot of the content is considered timeless. Because of that, I would rate a majority of this textbook to have a high degree of relevance longevity. That being stated, it does appear that this text was last update in 2016. Some images could use a refresh and there could be several updates to help students better connect the concepts to our current moment in history. 


    The text is written in lucid, accessible prose, and provides adequate context for any jargon/technical terminology used.

    The language used in this textbook is very clear and could be easily understood by a wide variety of learning styles. I would also note that this textbook offers examples are exemplify ideals of communicating material in a concise, effective manner.  


    The text is internally consistent in terms of terminology and framework.

    This textbook is extremely consistent. Many OER texts are written by a team of authors and that leaves the document to feel disconnected and veering. This text reads of one author with one voice. Terms are used consistently. 


    The text is easily and readily divisible into smaller reading sections that can be assigned at different points within the course (i.e., enormous blocks of text without subheadings should be avoided). The text should not be overly self-referential, and should be easily reorganized and realigned with various subunits of a course without presenting much disruption to the reader.

    The material would be easily divisible or as a complete package. Each chapter is broken into subsections that could be used in part or whole. There are strong sections, numbers, and headings.  I mentioned earlier that this is a very comprehensive text and because of the modularity of it, it could be used as micro sections for another course or seminar. 

    Organization Structure Flow

    The topics in the text are presented in a logical, clear fashion.

    The organization of Communication in the Real World makes sense and has a logical flow. There is nothing particularly innovated about the organization, but it is standard and for use in a basic communication course. It is about what I would expect. 


    The interface is high quality and feels like a real textbook. In addition, this text is available for download in various formats. This allows the student to select an interface type that aligns with their preference. Most importantly, it took one click to download the entire textbook. This makes it easy for students and increases the lowlihood that they will use it! 

    Grammatical Errors

    The text contains no grammatical errors.

    I offer this piece of the review with a strong caveat; it is not my strength to search for grammatical errors. I read this text and found nothing problematic.

    Cultural Relevance

    The text is not culturally insensitive or offensive in any way. It should make use of examples that are inclusive of a variety of races, ethnicities, and backgrounds.

    Yes, this text does a lot more than most do. This does talk about issues of race/gender/class/sexual preference and that is a giant first step that the instructor can add texture to. However, this textbook is a few years old and could use an update to help better fit into the current narrative regarding diversity and inclusion. I found nothing problematic or insensitive.